So we bought a new washer on Sunday. At least that was how it was billed.
The machine arrived last night at about 9:30. The delivery men dropped it in the laundry room and promptly skedaddled. No removal from the box, no set-up, no nothing, just dropped it and ran. Hmmm. We removed it from the box and we hooked it up to the electricity and water. We read through and followed the directions, step by step. Turn it on - YES! There's power to it. Program the wash cycle and put 3 shirts in it, just to try. Fill the detergent cup. Hit the INICIO button - YES! Water fills the tub. Then some noise starts and the tub moves ever so slightly. More noise. The instruction manual assures us that some noise is normal. We watch as our clothes sit quietly in the tub of the washer, soaking up detergent and water, but not getting any closer to being clean. The wash cycle is complete. The clothes haven't moved from their original position. They are still soaked with water and detergent, no cleaner than before. We are enjoying the noise - a soft, non-irritating noise. But no movement and no clean clothes. The tub drains and the rinse water comes in, but no agitation and no spin in the spin cycle. The sign on the machine in the store said that the clothes finished the cycle and came out of the washer 90% dry. Why are mine still wet? Hmmm.
O says, "This is Peru. Everything happens in its own time." I wonder how long it takes for a Peruvian washing machine to decide to wash the clothes. Hmmm. Creo que la maquina no funcciona...I'm thinking the machine doesn't work as advertised.
I called the service line today, and after talking with two customer service people, arranged for a technician to visit Thursday morning, between 9 am and 2 pm. It's not really morning after noon, is it? In the meantime, I'm still washing clothes in the laundry tub by hand. The washer IS very pretty and modern-looking, though. Hmmm.